Jarvis Barossa Customer Reviews 9.8 / 10

847 Testimonials

Service | 21/12/2018

I found the service staff at Tanunda to be the most polite and helpful people I have come across in the business, in particular Catherine. Her attention to detail but also her genuine nature and mannerisms are something that cannot be taught. You have to have a genuine care and passion for your job which is something she has and it is arguably the only reason I will come back to the dealership in the future.

Taking time to walk out from behind the counter and break the barrier between transnational and personal is such a wonderful thing. She even took the time to talk me out to my car. I'm a big boy, I know where my car was parked..I didn't need it. But on the drive home I realised I did need it. I did want to share thoughts about my car with someone who was seemingly just as passionate and interested as I am.

I do hope she gets the feedback from this. Customer service is so competitive and there are many areas that people can fault anyone. You aren't the cheapest, quickest or most conveniently located for me at all. That being said, I will return if that same attention to detail, respect and genuine interest is given to me by any of your staff at Tanunda as brilliantly as displayed by Catherine.

9 / 10


Service | 20/12/2018

Fantastic people to deal with, from the sale counter and maintenance counter very professional, and you can tell they enjoy what their jobs entail.

Thank you once again for the great service, this is the sixth car we have purchased from Jarvis company so we highly recommend them to anyone that is looking for a new or used car.
Regards Shaun Atkins.

10 / 10


Service | 20/12/2018

As always great helpful staff, and a job well done and on time great work guys.

10 / 10


Service | 19/12/2018

Convenience of a loan car. Nice clean car. Happy staff.

10 / 10


Service | 18/12/2018

I loved the warm welcome, use of the shower facilities after my jog, the hospitality lounge area, the professionalism of both the staff and work completed, the finishing on time, and, last but not least, the beautifully clean car I returned to. THANKS everyone. Peter

10 / 10


Service | 18/12/2018

I travelled from Seaford meadows to Tanunda for my service. Ben and Jodie are always so amazing and wouldn’t want to deal with anyone else but them.

10 / 10


Service | 18/12/2018

The car being washed was an unexpected bonus, thank you. Staff were friendly as well as professional.

10 / 10


Service | 18/12/2018

Staff went out of there way to fit a tow bar and completing it early for me as we had a 200km trip home.

10 / 10


Service | 17/12/2018

The staff at Jarvis Subaru Tanunda make you feel special without going over board. 

The service team and sales team appear to work together making the experience easy. 

10 / 10


Service | 17/12/2018

Everyone is always pleasant. Were offered a loan car which allowed us to get things done while waiting for our car. (This was good but as it was a new Forester, now we want to update!!!)

9 / 10


Purchase | 17/12/2018

Beyond amazing experience with the team at Barossa Subaru. From the initial contact with Luke, then to signing the contract with John, speaking to the lovely Jess and doing the final signing with a new employee (who's name I cannot remember). Your service is so highly commendable and I am glad I decided to visit Jarvis Barossa. I have and will continue to recommend you to family & friends. Thank you again for all your help in such an overwhelming process!

10 / 10


Service | 14/12/2018

Always happy with service staff are friendly and professional. Great to have the car washed on pick up. Have returned to Barossa several times for service and repairs will not go any where else.

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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