Excellent service.
10 / 10
Staff are always professional, friendly and helpful :)
10 / 10
There was no pressure to "buy the car today" We had just started looking and wanted time to think about our purchase.
9 / 10
I have been going to Jarvis in Tanunda for my car servicing for around 2 or 3 years now, the staff are always friendly and willing to take the time to explain to me any issues that my car has now or could possibly be developing. I appreciate their advice as to what has to happen immediately and what can wait until next service without risking additional damage or leaving me stranded on the side of the road. All of the other extras like having my car washed and being given a drink when i pick it up are extras and are certainly appreciated, but their communication is the key reason that i recommend others to go there.
10 / 10
Staff friendly and helpful and did not pressure us into the sale.
10 / 10
Fantastic customer service!
Can’t comment too much on the actual work provided but that is only because I know nothing about cars - I trust all that was carried out though :-) Service was $1,000 more than originally quoted however, all costs were explained at drop off in the morning and a call was made shortly after to explain further services required/costs involved. There was certainly no shock at pick up as was communicated very well throughout the day.
Ben and Catherine were both lovely as always and an added bonus to take home a clean car!
10 / 10
I bought my Subaru Forester 2009 (80,000km Odomerter) from a local family at Angaston. For the following three services I asked Barossa Subaru to service my vehicle. I have spoken with four or more of the service and staff at Barossa Subaru. They have all given me their full attention, clear information, answers, and the available options.
For this recent service the service staff at the counter clearly answered my questions and told me where a small wearable part was located on my front suspension that would require attention now or in future. The staff member helped with sketching a diagram of the suspension arm to show where the part was located. They also described a process to remove and replace the part. It assisted me to try to locate, and inspect, the worn part when my car was on a hoist to repair a tyre at a local tyre store. A technician at Subaru had identified the issue and included it in a previous Service Report.
When I received my car after the service, the exterior had been washed. The interior was vacuumed very well, and possibly cleaned further. I hadn't had the availability to do this prior to servicing. Thank you.
What was a very big surprise to me and impressed me, was my engine and engine bay had been cleaned. It is possibly included in the car service, however I remember that I just mentioned that I wished to clean the engine for myself and asked how to do this. The team at Barossa Subaru cleaned these thoroughly.
10 / 10
Very happy with the service on the car and the friendly helpful staff that served us. Thank you.
10 / 10
Great friendly service, I love coming back to a clean vacuumed car also, Having a guide dog as a passenger at times can be a bit messy and this is one time I don't need to vacuum, it is always done and looks wonderful. Thank you Jarvis Team.
10 / 10
Was nice to have a lovely car to loan while mine was being serviced. And to have my car cleaned as well was great.
9 / 10
Service was done quickly additional work needed was discussed with myself. Staff were friendly and helpful.
9 / 10
Always enjoy my trips to Jarvis @ Tanunda nice village to explore while I'm waiting for my to be serviced.
10 / 10