Date Added: 11/04/2018
Suzuki Australia has taken the top podium position in Canstar Blueâ€™s customer satisfaction ratings for new cars in 2018.
The prestigious award for Most Satisfied Customers â€“ New Cars 2018 demonstrates against the entire automotive industry, the Japanese manufacturersâ€™commitment to customer satisfaction.
Canstar Blueâ€™s findings highlight that Suzuki outperforms the industry with five stars for overall satisfaction, reliability and value for money.
Suzuki has also been crowned king of the small car market, having been awarded Most Satisfied Customers â€“ Small Cars three years running, scoring five stars across a range of categories including driving experience, reliability, value for money and overall satisfaction.
A significant achievement for the Japanese manufacturer, outperforming the likes of Honda, Mazda, Mercedes Benz, Toyota and Volkswagen.
Suzuki Australia General Manager â€“ Automotive, Michael Pachota says the award indicates our world class manufacturing processes and Suzuki Australiaâ€™s commitment to customer satisfaction.
â€œOur research and development teams both here and overseas continue to excel to the next level. This award is a testament to their dedication for developing the Suzuki product to provide the ultimate driving experience, value for money and reliability.â€
â€œAdditionally, we have already demonstrated with the introduction of the Suzuki Australia Training Academy (SATA) our commitment to improve the entire Suzuki dealer networkâ€™s skill-set and ensure the ultimate experience for our customers.â€
Furthermore, Pachota also says â€œIt is an extremely proud day for the brand to be acknowledged as â€˜class leadingâ€™ across the entire automotive new car market.â€
Canstar Blue is Australiaâ€™s premier research and expert ratings agency working with customer satisfaction ratings, bundled with professional research, across 200+ different categories.